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About subscription

Subscription Policies


1.1. Frame app allows you to get certain features and functionality by the means of subscription model. Framii Gold is a paid subscription that gives you unlimited access to the ultimate collection of custom made frame templates. 


1.2. Framii Gold offers different subscription plans. Depending on subscription plan chosen, subscriptions are billed weekly or annually. 


1.3. To subscribe for one of subscription plans of Framii Gold, you should provide us with one or more Payment methods (your account in one of third party service such as Google Play or App Store). 


1.4. Subscription for Framii Gold auto-renews at the cost of the chosen subscription plan, unless canceled 24 hours in advance prior to the end of then-current subscription term. Unless you cancel subscription before the billing date, you authorize Framii to charge the subscription fee to your Payment Method for the next billing cycle in accordance with conditions of chosen subscription plan. 


1.5. From time to time Framii may offer special promotional subscription plans for Framii Gold. Special subscription plans may have differing conditions and limitations, which will be disclosed at your sign-up or in other communications made available to you. 


1.6. We may change our subscription plans and the price of our service from time to time; however, any price changes or changes to your subscription plans will apply no earlier than 30 days following notice to you. 


1.7. In the event of change in price for your subscription plan which you were duly informed of as provided in par. 1.6., new subscription price would be effective from the billing period following then-current subscription billing period. 



Free Trials 


2.1. Your subscription for Framii Gold may start with a Free trial. Free trial is intended to allow new members and certain former members to try the services provided as part of subscription for Framii Gold. The duration of the free trial term of your subscription will be specified during sign-up. 


2.2. Free trial eligibility is determined by Framii at its sole discretion and we may limit eligibility or duration of Free trial's term in order to prevent abuse. We reserve the right to revoke the free trial and put your account on hold in the event that we determine that you are not eligible for the Free trial. We may use information such as device ID, method of payment or an account email address used with an existing or recent subscription for Framii Gold to determine eligibility for the Free trial. For combinations with other offers, restrictions may apply. 


2.3. In order to receive access to the Free trial, you should make a subscription for one of subscription plans for Framii Gold. During the term of Free trial you will not be charged for use of Framii Gold while having access to the same functions which are normally provided exclusively as part of subscription for Framii Gold. 


2.4. Once the terms of Free trial is over it will automatically convert into paid subscription (in accordance with the chosen subscription plan) if automatic renewal is enabled. In case automatic renewal is disabled within the last 24 hours of the trial the trial subscription won't be converted. Within the 24 hours timeframe before your trial subscription ends the subscription fee will be charged to your Payment Method. Starting from this moment your subscription will automatically renew according to the pattern described above. 


2.5. Subscription, chosen at the moment of activation of Free trial term, could also be cancelled by you at any time prior to final 24 hours of the Free trial term as provided at your sign-up. 



Cancellation of subscription 


3.1. In order to cancel a subscription for Framii Gold, please follow instructions of respective Payment method on cancellation of a subscription (for additional instructions on how to cancel a subscription in your third party service please see HT202039Google Answer). 


3.2. Once the your subscription is canceled, Framii Gold will be available to you until the end of billing period, and your subscription will not be renewed after then-current subscription term expires. The already started subscription period cannot be discontinued or cancelled. 



Closing provisions 


4.1. Any reference in paragraphs 1.4, 2.4., 2.5. to a specific time shall refer to the time in the time zone where the you were located at the moment of commencement of the related event. (For example, a reference to cancellation of a subscription 24 hours in advance prior to the end of then-current subscription term means that 24 hours should be counted in the same time zone where you initially subscribed for your current subscription plan in Framii Gold). 


4.2. By subscribing to Framii Gold you acknowledge that subscription for Framii Gold is available in more than one country, and that the currencies used by those countries may vary, and may fluctuate in value during the term of this Agreement. Please acknowledge that as Framii is not processing payment for the subscription, we rescind from any responsibility for the changes in subscription price resulting from reflection by Payment method of any fluctuations in the exchange rate. 


4.3. Please acknowledge that as Framii is not processing payment for the subscription, we rescind from responsibility for 


(i) any fees or commissions relating to processing of payment of subscription price, 


(ii) any refusal of the payment method (including Payment methods as provided in par. 1.3. or any bank or credit organization used by you in order to process payment) to accept and/or process. 


Any complaints regarding processing of payment should be filed to the respective Payment method, bank or financial institution through which the respective payment was made. 


For any additional questions, please, contact

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